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Shipping Policy

Welcome to Exs Toys, your premier destination for boundless pleasure. We're thrilled to offer you our premium selection of adult toys and accessories. To ensure a seamless shopping experience, please review our shipping policy below:

Shipping Methods and Delivery Timeframes:

We currently offer standard shipping within Finland and Europe. Our standard shipping timeframe is 3-14 business days from the date payment is approved.

Please note that delivery times are estimates and may vary depending on product availability, shipping destination, and courier delays.

Shipping Costs:

Shipping costs are calculated based on the total weight of your order and your delivery address. You can view the shipping costs during the checkout process before finalizing your purchase.

Shipping Locations:

Exs Toys ships to addresses within Finland and Europe only. We do not offer international shipping outside of these regions at this time.

Order Processing Times:

Orders are typically processed and shipped within 1-2 business days after payment approval. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Lost or Damaged Shipments:

If your shipment is lost or damaged during transit, please contact our customer support team at exs.toystore@gmail.com within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund as needed.

Returns and Exchanges:

Refer to our Returns and Exchanges Policy for information on returning or exchanging items shipped to you.

Contact Us:

For any questions or concerns about our shipping policy, reach out to our customer support team at exs.toystore@gmail.com. We're here to assist you.

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